Tel: +44(0) 330 123 9799

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What We Do

Our Mission:
We are a not-for-profit organisation helping organisations deliver their strategic objectives and contributing to improved performance through organisational excellence.
Our Vision:
To be the primary organisation which improves the competitiveness and productivity of the northern economy by inspiring, supporting and recognising excellence.
Excellence is at the heart of all we do and we work in partnership with academia and the national bodies for excellence and quality, to help organisations achieve outstanding business results.
Our Values:
Organisational excellence, business improvement and ethical behaviour underpin all we do. We challenge ourselves and others to achieve the highest levels of performance and we recognise the progress members and clients make on their journey to excellence by awarding Marques of Excellence.
As a not-for-profit, we reinvest income raised through Membership and commercial activities including Executive Education Coaching Escalator programmes and our Northern Excelerator Programme developed  in partnership with Leeds University Business School to ensure we achieve our mission and vision.