North of England Excellence Awards
"The British Library Operations North operation have benefited in the following ways from participating in the NoEE Awards process; We were able to use it to showcase our kaizen activities, benchmark our progress including taking a more holistic review of our processes through using the Excellence Model and last but not least, it gave us the opportunity to celebrate our successes".
Andy Appleyard, Head of Document Supply & Customer Services
"The whole experience of taking part in the 2009 North of England Excellence Awards was a memorable one for Brand-Rex. Although winning the Award was a fantastic experience for everyone, we were further elated that we have continued to improve our business. The EFQM Self Assessment Model provides organisations with a template to monitor continual improvement – participating in the Awards gives you an indication of where you are along the pathway to excellence."
John Bachegalup, Quality Manager, Brand Rex Ltd, Leigh) (Dec 09)
(2009 Winners of a Private Sector Category Award)
"For the Valley Community School the EFQM Excellence Model was a tool that allowed us to work within a structured framework – this made us focus on self-evaluation and yet at the same time develop as a whole along our path to excellence. A rigorous process that didn’t allow us to become complacent! Winning our 2009 Award was uplifting for all who had been involved in the process. It’s an accolade no one will ever forget."
Gwen Acton, Head Teacher, Valley Community School, Bolton (Dec 09)
(2009 Winners of a Public Sector Category Award)
"The North of England Excellence Awards process has been valuable and worthwhile. It has helped us to identify ‘the way we do business’ as measured against the EFQM Excellence Model. Feedback from the assessment, benchmarking and networking with fellow applicants has enabled us to reflect on what we do well and how we can continually improve. It has formed a valuable part of our journey towards excellence."
Sarah Parr, Head of Service, Liverpool Direct Ltd (Dec 09)
(2009 Winners of a Private Sector Category Award)
