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Events
08 February
Tipping Point Workshop - Creating Contagious Commitment to Change
10 February
Sharing Best Practice Tour - Virgin Talent Academy
21 March
Sharing Best Practice Tour - Siemens Energy
21 March
Seven Steps to Service Excellence - a Workshop lead by Customer First
27 March
Facilitation - Optimising Problem Solving, Influencing and Leading Groups, Avoiding Wasted Activity
24 April
How to use the EFQM Excellence Model - Practical Steps on the Journey to Excellence
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Latest News
January 2012
Duo in world's top 30
January 2012
School provides a lesson in lean
January 2012
Awards for the North's outstanding businesses
January 2012
Benefits of becoming a partner member
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Events