Tel: +44(0) 330 123 9799

8D Problem Solving: 1 Day

The 8D Problem Solving Process Tools training workshop provides the skills and knowledge needed for solving problems using the Global 8D industry standard model.  This workshop provides an emphasis on the practical use of common problem-solving tools.  The presentation includes technical concepts, classroom discussion, and hands-on exercises.  Teams of participants will perform practical exercises, allowing them to implement the theories in a team-oriented atmosphere.  Other proprietary and company-specific case studies and documentation may be incorporated into the training where appropriate.
Who Takes This Course
Those who work in an environment where collaborative working will improve performance and bring mutual benefit.
Learning Objectives
At the end of this workshop, the participants will be equipped with the skills and knowledge necessary to lead a team-oriented problem solving effort, using a time-proven structured problem solving strategy (the 8D method) that gets results by:
  • Solving problems by finding real root causes
  • Taking action that permanently removes the problem
Course Topics
The participants will learn to:
  • Describe the benefits of using the 8D model for solving problems
  • Identify the steps of the 8D problem solving model
  • Compare the 8D problem solving model to other industry models, including PDCA and DMAIC
  • Identify which problem solving tools are best used in conjunction with any particular step in the 8D process.
  • Use a Check Sheet for recording data
  • Use an IS/IS NOT analysis for problem definition
  • Use the 5 Whys (Multiple Whys)
  • Use Structured Brainstorming techniques
  • Create a Cause and Effect (Fishbone) Diagram
  • Describe the fundamentals of Processing Mapping
NoEE Training
We know that each and every business has their own training needs so we are more than happy to tailor our training to meet your own specific requirements.  Please contact us to discuss this option further. 
In addition, our training can be delivered on your site or as an open course*, please contact us for planned open course dates in 2016.
Contact us at or by telephone on +44(0) 330 123 9799 to book any of our training courses.
* Open courses will only run when we have 6 delegates or more and each Member is restricted to one free place per course.